YouGov Account Falsely Flagged Despite Successful ID Verification

I have been using a YouGov US account and, despite successfully completing ID verification and even receiving 2,000 points as a reward for doing so, my account was flagged around six months ago and has been effectively blocked since then. Because of this flag, I'm unable to access my cash rewards or continue using my account properly. At the time my account was restricted, I had accumulated 97,000 points, just 3,000 points short of the 100,000 point threshold required for a 100‑dollar payout. The situation is especially frustrating because YouGov confirmed my identity, rewarded me for the verification, and then still flagged my account and left it in this inaccessible state without any clear explanation. Over the past months I have contacted YouGov support multiple times about this issue, but I have been met with complete silence and have not received any response or clarification. I have followed all the rules to the best of my knowledge and simply want to access the rewards I have honestly earned. I request that YouGov urgently unflag and restore full access to my account and allow me to withdraw my accumulated rewards. I also ask for a clear explanation as to why my account was flagged after successful verification and why my support requests have been ignored for months.