For approximately three months, I have been unable to log in to the YouGov app or access survey links sent via email. When I enter my email address on the login screen, the verification code required to sign in is never delivered to my inbox. Despite trying multiple times at different times, the result has not changed, and I have been unable to participate in surveys for a long period.
I contacted YouGov by email regarding this issue, but I have not received any response to date. I request that access to my account be restored and that I be compensated for the points or rewards I lost during the period when I was unable to participate in surveys.
I ask that this access issue be reviewed and resolved as soon as possible and that I be provided with clear information about the outcome.
For the past two weeks, I have been unable to log into my YouGov account both via the website in a browser and through the Android mobile app. Previously, I was able to access my account regularly without any issues, including receiving the access code required to log in. However, when I recently tr...
For the past three months, I’ve been experiencing serious access problems with the YouGov platform. When I try to log in to my account, the homepage doesn’t load, and I can’t see my surveys or reward information. Even when I click links that should lead to the site, the page doesn’t open. I’ve tried...
I have not been able to access YouGov surveys for approximately 10 days, and no new surveys are being sent to my account. I currently have 1,200 points accumulated in my account, and I regularly log in through the Android app. The email address associated with my account is m*********************@gm...
The reward code I earned from YouGov has been retracted from my email, and now I can’t access it. I participated in a research survey and received the reward email, but before I could redeem the code, the email was withdrawn or deleted by the sender. I reached out to YouGov support, but they haven’...
My access to my YouGov account (**********@hotmail.com) has been blocked for the past three days, and I am unable to log in. Before my account was closed, I did not receive any warning, explanation, or notification email. I had accumulated approximately 2,500 points in my account, which equals a pa...
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