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Flibco

Flibco Logo
Flibco

Complaints

8 complaints
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Flibco Coffee Banned on Bus and Unfair Passenger Policy

I used the Flibco airport–city route today and I am extremely dissatisfied with the way your “service” is organised. Wha...

Flibco Coffee Banned on Bus and Unfair Passenger Policy

Horrible Service And No Refund From Flibco

7

I am writing regarding my recent experience with the Flibco shuttle bus service from Redbridge, London to Stansted Airpo...

Flibco Ticket Cancelled By App Mistake

September 25, 2025 5:04 PM25

This is my first time in Belgium, and while waiting at the airport today, I opened the Flibco door2gate app to see if I ...

Flibco Delayed My Bus By 15 Minutes Waiting for More Passengers

March 14, 2025 9:59 AM60

Flibco promised a timely and flawless ride, but it turned out rather different. The bus was supposed to leave at 9:30, b...

Flibco Bus Arrived 20 Minutes Late

December 30, 2024 1:28 PM31

Flibco put a flag for the airport shuttle stop on the map next to Budapest Deli station. There is no bus stop there, the...

Flibco Bus Arrived 20 Minutes Late

Flibco Shuttle Delay Made Me Miss My Flight and Cost Me €300 for a New Ticket

November 29, 2024 10:47 AM104

We rented a shuttle service from a company called Flibco to reach the Belgian Charleroi airport. The company promised us...

Brand Overview: Flibco

Flibco is an airport shuttle transportation brand operated by FlibTravel International S.A., a Luxembourg-based company. The company provides airport transfer services connecting major airports with cities and other transport hubs across several European countries.

Industry and Operations

Flibco operates in the airport transportation and passenger shuttle industry. It offers scheduled airport buses and Door2Gate transfer services, with routes covering airports and cities in countries including Belgium, the United Kingdom, Italy, Germany, France, and Hungary.

  • Airport shuttle bus services
  • Door2Gate airport transfers
  • Online ticket booking
  • Airport-to-city and city-to-airport routes
  • Real-time shuttle tracking through the app
  • Travel notifications and schedule updates
  • Luggage-friendly transportation

User Sentiment

User feedback is mixed. Many customers describe Flibco services as affordable, convenient, clean, and punctual, while complaints commonly concern delays, cancelled or missed buses, communication, refunds, ticket changes, and customer service.

  • Delayed or cancelled shuttle services
  • Buses failing to arrive at scheduled times
  • Insufficient communication about delays or cancellations
  • Refund and compensation requests
  • Problems changing or cancelling tickets
  • Missed flights or connections following delays
  • Driver and customer service concerns
  • Ticketing and booking problems
  • Issues with Wi-Fi or onboard facilities

Share Your Experience

If you have experienced a problem with Flibco, you can share your complaint or experience on Xolvie to help other passengers understand common issues and find relevant solutions.