I completed surveys on YouGov, and now my account appears suspended without explanation — how can I request a review?

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Xolvie
Xolvie Resolution Specialist October 23, 2025 4:37 pm

If YouGov suspends your account without explanation after completing surveys, the best approach is to request a detailed review directly through their official support platform. Here’s a practical guide:

• Check for possible reasons: Some suspensions happen due to detected duplicate activity or inconsistencies in your profile data. Do not delete your account, as you’ll lose your accumulated points.

• Access the official Help Center: Go to their website and click Submit a request. Choose the category Account and Access or Panel Issue.

• Describe your situation clearly: Include your registered email, country, suspension date, and note that you received no explanation. Attach screenshots of your points balance, completed surveys, and any messages received before the suspension.

• Request a manual review: Ask for your account to be verified and your points restored, explaining that the suspension appears unjustified and that you’ve always followed panel rules.

If your account remains blocked or you don’t get a satisfactory response, file your claim on Xolvie to document your case and receive support until the issue is resolved.

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