I have been unable to access my YouGov account for about two weeks. When I try to log in, I receive a warning saying “there is a problem with your account, please contact us” and the system does not allow me to enter my account in any way. During this time, I have written to YouGov support many times via the communication channels available on the site, but I have not received any response. My account has approximately 970 points accumulated from the surveys I participated in, and I am concerned that I will not be able to use these points due to this access problem. My account is registered under the name F*** Nurten Y*** and the e‑mail address gonen***@gmail.com. I request that my account be urgently reviewed, that I be informed of the reason for this restriction, that my access be restored as soon as possible, and that my accumulated points be preserved without any loss.
I have not been able to access YouGov surveys for approximately 10 days, and no new surveys are being sent to my account. I currently have 1,200 points accumulated in my account, and I regularly log in through the Android app. The email address associated with my account is m*********************@gm...
For the past two weeks, I have been unable to log into my YouGov account both via the website in a browser and through the Android mobile app. Previously, I was able to access my account regularly without any issues, including receiving the access code required to log in. However, when I recently tr...
I have been a member of YouGov US for several years and have accumulated several hundred points, as I deliberately allow my balance to grow without redeeming any rewards. However, around December 2025, I suddenly became unable to access my account. When I try to log in with my email and password, I ...
For the past three months, I’ve been experiencing serious access problems with the YouGov platform. When I try to log in to my account, the homepage doesn’t load, and I can’t see my surveys or reward information. Even when I click links that should lead to the site, the page doesn’t open. I’ve tried...
For approximately three months, I have been unable to log in to the YouGov app or access survey links sent via email. When I enter my email address on the login screen, the verification code required to sign in is never delivered to my inbox. Despite trying multiple times at different times, the res...
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