On August 8, 2025, I ordered a “Kiremit Zürafa Lightweight T-Shirt” from WWF Market (Order No. #513360). When the product arrived, I immediately noticed a stitching defect. I contacted customer service via email the same day, and they instructed me to return the item. I followed all the return instr...
On August 13, 2025, I placed order #514127 on wwf.com, purchasing sweatshirts, shirts, t-shirts, and a bag for a total of $162.00. However, it has been two weeks since I placed the order, and none of the items have been delivered. When I first contacted WWF customer service, I was told that my orde...
I purchased a WWF Market branded t-shirt through Barçın’s official website. My order number is 2438719820713431. I received the product about a year and a half ago and have worn it only a few times. I carefully followed the washing instructions and washed it in the machine as directed, yet the t-shi...
On August 2, 2025, I placed order #512811 on the WWF Market website, purchasing one T-shirt in size L and one Panda Lightweight Crop T-shirt in white, size S. However, instead of the L size I ordered, I received an XL size T-shirt. When I contacted customer service to request an exchange, they told...
I recently bought a pair of shorts from WWF Market, and after only a short time of wearing them, I noticed localized pilling on one side of the fabric. It looks really bad and cheap. I would like to exchange the product, as this kind of quality issue shouldn’t happen — especially with such a high pr...
On June 29, I made my first purchase from WWF Market (order no. #510050). My order was sent to a completely different district — about 40 km away from my address — without any notice or explanation. Because of this mistake, I couldn’t receive the product. I decided to wait for the return and reorder...
I placed an order on June 26 through the WWF Market website, requesting delivery to my work address via the Kargoist shipping company. However, even after a week, my package still hadn’t arrived. Kargoist claimed that they attempted delivery on July 1 but couldn’t reach anyone at the office. I then ...
My WWF Market gift card refund has not been processed, and the new code has not been issued as promised. On June 23, 2025, I placed order no. #509169 using a gift card worth approximately $76 provided by my company (Code: j99g993dkw8tcvwd). I purchased four items and later returned three of them, to...
After my purchase from WWF Market, I requested gift wrapping and sent both an email and a follow-up call regarding it — but I could not reach anyone. For five days, I’ve also been unable to track or get any update about my shipment, so I tried to contact WWF Market multiple times. Unfortunately, non...
I returned my item to WWF Market on May 20, but as of June 10, I still haven’t received my refund. It’s extremely difficult to get in touch with their customer service team. Even though I provided the order owner’s name and order number, I couldn’t get any clear information about the return process....
I still haven’t received my refund from WWF Market. I placed an order worth $360 on May 10, 2025, taking advantage of their 50% discount campaign (Order No: 504353). The shipping company Kargoist claimed that the package was taken out for delivery twice but then returned to WWF Market. However, my p...
I placed an order worth $470 from WWF Market, taking advantage of their 50% discount campaign. However, despite WWF Market charging my card and receiving the payment, the shipping company Kolay Gelsin marked the package as “damaged” and returned it to the seller without ever showing it to me. I nev...