I returned my item to WWF Market on May 20, but as of June 10, I still haven’t received my refund. It’s extremely difficult to get in touch with their customer service team. Even though I provided the order owner’s name and order number, I couldn’t get any clear information about the return process.
Unfortunately, they are making things unnecessarily complicated, and it feels like the process is being intentionally delayed. I sincerely hope no one else has to deal with WWF Market’s customer service. I’m deeply disappointed and completely dissatisfied with their handling of refunds and communication.
Although my returned products reached WWF Market on July 2, the company has still not processed my refund. Their website clearly states that the refund process takes 5–7 business days, but this has proven to be completely inaccurate. I first contacted them on July 11, and they told me the issue had...
I still haven’t received my refund from WWF Market. I placed an order worth $360 on May 10, 2025, taking advantage of their 50% discount campaign (Order No: 504353). The shipping company Kargoist claimed that the package was taken out for delivery twice but then returned to WWF Market. However, my p...
My WWF Market gift card refund has not been processed, and the new code has not been issued as promised. On June 23, 2025, I placed order no. #509169 using a gift card worth approximately $76 provided by my company (Code: j99g993dkw8tcvwd). I purchased four items and later returned three of them, to...
On June 29, I made my first purchase from WWF Market (order no. #510050). My order was sent to a completely different district — about 40 km away from my address — without any notice or explanation. Because of this mistake, I couldn’t receive the product. I decided to wait for the return and reorder...
On August 2, 2025, I placed order #512811 on the WWF Market website, purchasing one T-shirt in size L and one Panda Lightweight Crop T-shirt in white, size S. However, instead of the L size I ordered, I received an XL size T-shirt. When I contacted customer service to request an exchange, they told...
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