Wix Has Not Refunded My Canceled Domain Purchase for Two Months
On May 8, 2026, I submitted a cancellation request for a domain that I had purchased through Wix. Since then, I have been waiting for the refund of approximately $30 (originally ₺1,440), but more than two months have passed and no refund has been credited to my account.
Throughout this period, I have repeatedly been told that the refund is still in the "authorization/pending" stage. Other than this explanation, no meaningful action has been taken to complete the refund. I have contacted Wix support by email numerous times, yet I have not received a clear response or any information about when my money will actually be returned.
Because I canceled the domain service within the applicable process, I respectfully request that the full amount of approximately $30 (originally ₺1,440) be refunded to my original payment method without any deductions and as soon as possible. I also request a written explanation for the prolonged delay and confirmation of when the refund will be completed.
