The Western Union branch at Beylikdüzü Aynalı Çarşı first claimed they had no U.S. dollars, then said they could give part of the money in dollars and the rest in Turkish lira. They also offered to convert part of the amount to lira using an exchange rate lower than the market rate. When I insisted ...
I went to Koçtaş Western Union to collect a euro transfer, but they refused to give me my money in euros, claiming they had none available. Instead, they offered to pay me in dollars, but at an extremely unfair exchange rate of ₺37 per dollar, causing me to lose ₺800 in the process. After speaking ...
Approximately 3-4 years ago, my Western Union account was inexplicably blocked under my name, and to this day, the issue remains unresolved. I assure you that I have not engaged in any fraudulent or unethical activity. Despite this, I have been unable to use Western Union’s services, causing ongoing...
We received a transfer from Kansas, USA, but since yesterday, we’ve been unable to collect the money due to a system outage. Whether we go to the bank or a Western Union office, the same "system down" issue persists. The error code E0414 appears, but no one seems to know what it means. When we conta...
I recently tried to transfer money through Western Union, but even though I provided the correct name and surname on the documents, the MTCN is not being recognized as mine. The transfer has been confirmed and marked as completed, but unfortunately, there is no support available at the moment. There...
On July 18, 2024, I received a message from Western Union stating: "Good news, your transfer with Samra MTCN 1872295362 has been successfully received." I learned from Western Union customer service that my phone number was used for this transaction. However, I did not carry out such a transaction. ...
I received a money transfer through Western Union from the United States. However, when I went to collect the money, I was told it had already been withdrawn. I immediately contacted customer service, and they informed me that a case number had been opened, camera footage would be reviewed, and that...
I recently had an unsettling experience at the Western Union branch located in GATA 1 business center on Turan Güneş Boulevard, Çankaya, Ankara. The employee there attempted to deduct €15 from my incoming money transfer, despite the sender having already paid the transfer fee. The agent claimed that...
It's nearly impossible to communicate in Turkish with the customer service agents at Western Union. They may have learned Turkish, but they don't understand it. This issue needs to be resolved urgently. Using Turkish names doesn't help—they have very poor comprehension and act arbitrarily. I've call...
For the past 15 days, I've been facing the same issue with Western Union—I can't access my money. I keep receiving messages like "Shipment has been stopped, please try again later." Recently, someone sent €20 to test, and my spouse received it. They tried with €100, but it's been over 5 days now and...
Hello, I encountered an issue when trying to transfer funds to my bank account via Western Union's online banking branch—my transaction was rejected due to "quota exceeded." I don't understand why there's a quota in dollars or how to resolve it. I've emailed and called but haven't received sufficien...
On June 24, 2024, I received notification from Western Union stating that transfer MTCN 9311566530 under reference B078 was successfully received. According to Western Union customer service, this transaction was conducted using my phone number. However, I did not initiate such a transaction. It sho...
We signed a contract with Western Union in the early months of 2023. I paid $1000 as collateral. They assured me that this amount would be refunded when our contract ended. Despite sending a contract cancellation request on 26.02.2024, the process they claimed would be completed within 40 days has n...
We signed a contract with Western Union in the early months of 2023. I paid $1000 as collateral. They assured me that this amount would be refunded when our contract ended. Despite sending a contract cancellation request on 26.02.2024, the process they claimed would be completed within 40 days has n...
I've made two attempts at international money transfers using Western Union. On both occasions, the transactions were canceled. When I contacted customer service, they provided an explanation stating it was for security purposes. However, this situation is causing a lot of inconvenience for people. ...
Western Union pays me in Euros. However, when I visit WU branches, they demand on paying me in Turkish Lira, saying that Euros are not accessible. It is a covert commission system. They try to offer me a lower exchange rate. And we have already paid the commission to WU! This occurs at several branc...
On February 3, 2020, I sent a total of 500 euros abroad via Western Union. Surprisingly, the funds were never delivered to the intended recipient. Western Union has not responded to my numerous phone calls and emails, and my money remains unrecovered. I've filed complaints everywhere I could think o...
I recently sent €2700 from abroad in my name (MTCN: 9218921946), but dealing with Western Union has been a disappointing experience. Their customer service is a completely different issue, and they don't even speak Turkish. They kept me waiting for three days, claiming that documents were missing. D...
On Tuesday, August 15, I completed an investment transaction between U*** Ö**** and B**** K*****, who are representatives of a Forex investment company operating in Nicosia, northern Cyprus. An official named B**** K**** did not transfer my earnings to my account in the transaction related to the mo...
The Western Union location in Elazıg Center is causing a lot of trouble for its customers because it can only send money in Turkish lira. This is true no matter what unit of currency is being used, whether dollars, euros, or something else. Since I live in a different country and am about to go on a...
