On June 23, 2023, I placed an order at Watsons store and paid with my credit card. However, on July 3, 2023, I received an SMS stating that my order had been canceled due to a system issue. I felt disappointed and frustrated upon reading the message. The SMS read, "Dear Mehmet M***, your order (Order number: 0075702705) has been received on Watsons.com.tr. It will be delivered within 1-3 business days. I paid a total of B016 (2197.70) TL for the order. Unfortunately, we had to cancel your order due to a technical problem. The refund amount will be credited to your card within 7-14 business days. To make up for the inconvenience, you can use the satisfaction code for free in-store pickup for a different order. Happy shopping! Mersis: 0212037036401655." Now, when I tried to reorder the same items, I noticed that the requested amount had increased to B016 (2733.40) TL. This price hike is not my fault. I demand the items I ordered and paid for. My email is m*****@hotmail.com.
On December 1, 2023, despite receiving a message stating that my online order with the number 0108723664 would be delivered to the store within 1-3 business days, today it was refunded. When I inquired about the reason for the cancellation of my seemingly canceled order, I was informed that it was d...
I made an in-store purchase from watsons.com.tr on November 24, 2023. On November 28, 2023, at 17:54, I received a message stating that the items had been delivered to the store and handed over to Watson's staff member F**** B*** A. On both November 29, 2023, and December 1, 2023, I visited the stor...
I ordered from Watsons Click from Ankara Kentpark store on 01/12/2023. It seems to be getting ready. But normally it should be in the store within 1 hour. I called customer service and they all said different things. Look exactly 4 times. In fact, when I first called, it was a complete fiasco. Let m...
Around 3:00 PM on August 15, 2025, I tried to use a promotional code I'd purchased from a Watsons store on the Watsons website. The code was stated to be valid for all products, and I added various items to my cart. However, when I entered the code, I received a "Code invalid" message. When I contac...
Comments