I made an in-store purchase from watsons.com.tr on November 24, 2023. On November 28, 2023, at 17:54, I received a message stating that the items had been delivered to the store and handed over to Watson's staff member F**** B*** A. On both November 29, 2023, and December 1, 2023, I visited the store twice, and on both occasions, I was informed that the products had not arrived. On December 3, 2023, during my third visit, I received the same disappointing news that the items were still not available. They told me to call customer service and find out, I said you call, you are the store. I faced the adverse reactions of the employee named M****. There was no manager in the store and no authorized person when I asked. No order, no information. The customer representative cannot be reached from customer service.
On June 23, 2023, I placed an order at Watsons store and paid with my credit card. However, on July 3, 2023, I received an SMS stating that my order had been canceled due to a system issue. I felt disappointed and frustrated upon reading the message. The SMS read, "Dear Mehmet M***, your order (Orde...
I ordered from Watsons Click from Ankara Kentpark store on 01/12/2023. It seems to be getting ready. But normally it should be in the store within 1 hour. I called customer service and they all said different things. Look exactly 4 times. In fact, when I first called, it was a complete fiasco. Let m...
The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service a...
I placed a transaction on the Watsons website on November 6, 2023, excitedly awaiting the arrival of my order. When I received the parcel, I realized that five items were missing from the shipment, much to my dismay. I immediately tried to call them using the provided phone number, but all I got was...
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