On December 1, 2023, despite receiving a message stating that my online order with the number 0108723664 would be delivered to the store within 1-3 business days, today it was refunded. When I inquired about the reason for the cancellation of my seemingly canceled order, I was informed that it was due to technical reasons. I would like information about why my order was not canceled on the date I placed it, and yet I still received a delivery message. I want to express that I feel victimized because I have been kept waiting for this long. If I had known that my order would be canceled, I would have considered alternative options instead of waiting this long. However, the refund process, which came 5 days later, did not give me any other option, and I am quite unhappy about this. Online customer service stated that they could not help me and that there was nothing I could do in this situation. They also mentioned that it was not possible to reprocess my order at the same price. I believe that the reason for the transaction, which was carried out without my request and notified to me days later, is the price increase that occurred after I placed the order, and this makes me very unhappy. Having such an experience from a company like Watsons is truly disappointing. If I am forced to return my order and am compelled to place a new order at the current price, it is a significant flaw on the part of Watsons, and I request more attention to be paid to this matter.
On October 31, 2025, I placed my order with multiple products from Watsons' online store. However, I was informed that my order was canceled on November 5, 2025 without any justification. My order number is: 0306257456. I was victimized by the fact that no explanation was made about the cancellation...
The order I placed on November 5, 2023, has still not been shipped as of November 15. Moreover, even though I placed another order on the same date, it was shipped and delivered to me, but the product arrived in pieces. I requested the cancellation of my second order, both due to such poor service a...
I placed a transaction on the Watsons website on November 6, 2023, excitedly awaiting the arrival of my order. When I received the parcel, I realized that five items were missing from the shipment, much to my dismay. I immediately tried to call them using the provided phone number, but all I got was...
On June 23, 2023, I placed an order at Watsons store and paid with my credit card. However, on July 3, 2023, I received an SMS stating that my order had been canceled due to a system issue. I felt disappointed and frustrated upon reading the message. The SMS read, "Dear Mehmet M***, your order (Orde...
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