Being Charged By VivaVideo 7 Times Without Approval

I recently discovered that my bank card has been charged multiple times by a company connected to VivaVideo without my consent. Between 31 July and 18 August, there were seven weekly transactions on my account, including an international POS transaction on 18 August 2026 with the description “INTERNATIONAL POS SD* VIVIVAJOYVIDEO VIVAJOYVIDEO.US” for an amount of -3,587.46. I did not authorize any VivaVideo VIP subscription or similar service, and I did not knowingly agree to any recurring payments. I have already contacted my bank regarding these unauthorized withdrawals and shared that I believe my card was used without my consent. Since the merchant name in my statement appears to be related to your service, I am reaching out directly to request that these charges be fully investigated. I kindly request a full refund of all unauthorized weekly payments taken in this period and confirmation that any existing subscription or payment agreement linked to my card is immediately cancelled so that no further amounts will be charged. I also ask you to explain how my card details were obtained and used for these payments without my explicit approval.