VivaVideo Charged Me Again After I Canceled the Subscription

Approximately one month ago, I made a one-time payment of about $8 for a VivaVideo offer. I canceled the transaction the same day through both the application and the Apple App Store, and the charge was presented as a one-time subscription payment.

Despite this, on June 26, 2026, I discovered that another charge of approximately $8 had been taken from my account. I can clearly see this second transaction in both my payment history and invoices. I relied on the fact that the original charge was described as a one-time payment, and my subscription was already canceled, so I do not accept being charged again.

I request that the second charge processed on June 26, 2026, be canceled immediately and fully refunded to my original payment method. I also request a clear written explanation of how another payment was processed one month later even though I canceled the subscription on the same day as the original purchase.

Charging me again despite the cancellation is unacceptable. I ask that this issue be resolved urgently and that no further payments be taken from my account.