Vaillant Combi Boiler Warranty Problem
I renewed the warranty for my Vaillant Combi boiler a year ago. Today, when the service technician came, they told me that the pump needed to be replaced, and luckily, it's covered by the warranty. However, the dealer said they wanted 3500 TL to install the new unit. Why do I have to pay for a product that comes with a warranty? My plumbing and other components are all fine; the issue is with the Vaillant combi boiler itself.
Dear Customer, Thank you for sharing your valuable opinions and feedback with us. Our Customer Experience Officer will contact you as soon as possible regarding your application. We will continue to keep you informed throughout the process. For all your inquiries, you can call our Solution Center at . Best regards, Vaillant – Consumer Experience Management
The company did not respond to the complaint I wrote.
