I use Vaillant ecoTEC Intro. We are in its 3rd year, and the problems start as soon as the warranty expires. The combi boiler was leaking water, its pressure was constantly dropping. They said the heat exchanger would be changed, they paid 3400 TL and replaced it, and there was no problem in that regard. I told my friends who came that the bath water constantly gets cold and hot, sometimes it gets cold and not even hot. They said they changed this, and it would be fine, and left without looking at anything else. Less than a week later, half of the radiators started not heating up, and I started getting f23-f20 errors, which couldn't be fixed without a reset. We called the service again; the people who came were different. There was a small filter; he said it was dirty and clogged, he cleaned it, and the problem went away! And the friend who came before him could not change the heat exchanger without removing this filter, so I understood that he did not clean this dirt even though he saw it. I said, the water in the bathroom is getting colder and warmer, and he said it will pass. The other day, I took a shower, and guess what, yes, while I was soapy, the water started to get cold and warm, so I quickly rinsed and got out. I am currently in the 3rd week after the first repair, and half of the radiators are cold again. Yesterday I checked it and it gives an error of f20 - today it gives an error of f23. You reset it and it gets better, but half of the radiators are cold now. You make mistakes at night and usually wake up cold in the morning. I looked on the internet, and the first place to look is sensors, but none of those who have come so far have looked at that. Everyone who comes says "this is here" and does something and leaves. It doesn't last a week. I will call again tomorrow. If you don't have an employee who knows how to do this job properly, I can learn by looking on the internet and get a job. At least I don't have to invite myself to the same place 3 times in 3 weeks. I am writing from Turkey.
On March 15, 2024, we bought a combi boiler from Vaillant Konacık Bodrum for my 80-year-old mother's house, and it still doesn't work. When the boiler was unpacked, there were scratches on the Vaillant logo, giving the impression that the product was second-hand. When we reported this to the service...
I paid ₺4715 for the routine maintenance of my Vaillant Eco Tec Pro boiler. After the maintenance, I started experiencing issues with water leaking from the flue. I contacted the service again to report the problem, but not only did they fail to fix the issue they caused, they also demanded an addit...
In September 2020, I purchased a Vaillant VUM 18/24 AS/1-1 (H-TR) Ecotec Intro combi boiler for a total of 5,117 TL, including VAT. Unfortunately, the warranty on my boiler expired in October 2022. On June 17, 2023, during a severe thunderstorm with heavy rain in the 152 Evler neighborhood of Bursa,...
My boiler failed within 3 months. At first, hot water was coming from the faucet quickly, but after 3 months, the tap water was late heating and the water was cooling and warming up, and when it was in the summer position, it was getting hot in the honeycombs. The service changed parts and 3 months ...
In 2020, I purchased a Beko 24000 BTU Ecological Inverter Air Conditioner for my 28 sqm room. I had no idea it would be the start of a never-ending ordeal. The unit leaked water from the indoor unit during the first summer. After a lengthy wait for the spare part, the service team replaced the inter...
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