My package was delivered to someone I don't know and they didn't ask for a delivery code. I tried to explain the situation to their customer service representative multiple times, but they only told me that the package had already been delivered to the recipient. I cannot accept this as the package had valuable items and I am unaware of its current location. I haven't received any updates from them even though it's been more than 24 hours. I have been told by the courier, branch, and customer service representatives that they will investigate and get back to me, but I haven't received any updates yet. If necessary, I will monitor the situation and take legal action against the UPS branch, courier, and customer service. I request a timely solution to this matter.
I recently experienced a major issue with UPS. They marked my package as "delivered" and even indicated that I personally received it, but the package never arrived. This is incredibly concerning, as I didn’t provide the delivery confirmation code to anyone. How was my package handed over without pr...
Since December 4, my UPS package has been marked as "out for delivery." I planned to refuse the delivery, but today, while no one was home, the package was marked as delivered to someone else, with a status of "received by the recipient." Who accepted it, and why wasn’t I informed? This is unaccept...
My package with tracking number 1ZC337R06859567425 was marked as "delivered" on 28.11.2024, but I have yet to receive it. I’ve reached out to UPS customer service and the local branch since November 29, 2024, but my issue remains unresolved. The courier claims the package was delivered, but I can't ...
On August 15, my UPS shipment with tracking number 1Z892ER96804704922 was marked as delivered, but it was handed over to a person I do not know, listed as Y** K*****.** I never received my package, and no details about the contents or delivery were provided to me. This is highly concerning because t...
Today I was expecting an important package via UPS, and I stayed home the entire day to receive it. The package was marked as "out for delivery," so I made sure not to leave the house at all. However, no one rang the doorbell, no one called me, and yet UPS marked the shipment as “recipient unreachab...
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