1
Müge is completely dissatisfied with the result

Uber Service Fee Has Changed With Any Announcement!

Müge
July 29, 2024 5:20 pm
40

Uber is really cheating us! They raised their service fees without telling us, which was pretty rude. They must think we're stupid or something. I won't even talk about how bad their customer service is. It's like looking for a needle in a haystack. You can never get in touch with a real person; all you get are automated messages. Also, their app is a joke. It freezes and glitches all the time. Aside from that, they charge us a lot of money for terrible service. Uber needs to clean up their act or they'll lose customers.

Müge
July 29, 2024 5:08 pm

When I check the Uber service fee info, it still shows a service fee of 20₺ in the app, so why was I charged 30₺? When you have no real service, asking for a higher service fee is really the last straw. You already have no customer service other than standard questions. There is no quick resolution to problems, and most of the time, there is no resolution at all. On top of that, you increase the service fee without informing us. Even in your app, it still shows a service fee of 20₺!

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