Uber withdrew money from my credit card without my knowledge, how can I resolve it?

On September 22, 2025, at 11:23 PM, two separate charges of ₺233 and ₺5.80 were made from my Uber account without my knowledge, totaling ₺238.80. At that date and time, I definitely did not take any ride. My account is solely mine and has never been shared with anyone else. Since noticing the issue...

On September 25, 2025, during my Uber ride in Adana from Erkan Çukurova College to Adana Bilsem, two separate charges were taken from my credit card: one for ₺121 and another for ₺32. I have experienced a similar issue before, which means this has now happened to me twice. In the Uber app and custom...

I am experiencing a serious issue with Uber Taxi regarding unauthorized charges. I do not recall how my bank card was linked to the Uber account, but despite not using the service, I repeatedly noticed that payments were being withdrawn from my card. I submitted several complaints to Uber about this...

A payment is being requested from my Uber account for a service I never received. During my trip to Vienna, I wanted to calculate the distance between my hotel and the airport using Uber. The page opened automatically through my Google account. Since the interface was in German, I couldn’t understan...

On March 27, 2025, in Berlin, I checked the Uber app to see the taxi fare from my hotel to the airport. When I saw the price, I decided not to take the ride and did not confirm the trip. However, despite not confirming or taking the ride, Uber charged my credit card ₺802.19 (around €18–19). I receiv...

Uber keeps charging my account unfairly. Even though I haven’t used the app, Uber continues to withdraw money from my account without permission. I double-checked my ride history, and there are no trips that explain these charges. It feels like the system is charging random amounts with no justifica...

I have been using a taxi from the Uber application for a while. When I used a taxi, there were a few strange provision transactions. I complained once and saw that it was returned. April March 24, 2025, the last time I used a taxi, paid a fee of about ₺10,000 piece by piece on April 03, 2025, even t...

I've been charged twice for the same Uber ride, and it's been impossible to get in touch with someone to fix this problem. I chose to pay with my card via the app, but the driver informed me there was a system issue and suggested I pay contactless instead. To prevent any complications, I also opted ...

Dear Uber Support Team, I have been using your taxi-hailing service through Uber for a long time without any issues. However, I recently noticed that significant charges have been made on my account from international locations—particularly cities like Amsterdam—without my authorization. This may be...

I downloaded Uber and tried to request a ride, but no car ever arrived. However, my card was still charged ₺208. I want to know why this amount was taken when no service was provided. Are you charging just to download the app? I didn’t understand the app and will be contacting the relevant authoriti...

I made my cash payment for my Uber trip on May 6, 2024. But the fraudulent Uber driver took cash and made a transaction to debit the card. Since my card is closed for international transactions, the withdrawal could not be made. I opened my card for international transactions on June 29, 2024, and U...

I've been using Uber for years, but their recent "Balloon Campaign" has really let me down. They don't care about corporate ethics at all in this sneaky campaign. They just cancel rides without thinking about how much money it costs passengers. I recently got caught up in this scam, thinking I was i...

I frequently use Uber, and my credit card is linked. This morning, I realized that every day, exactly at 6 am or sometimes at 2 a.m., some money has been withdrawn from my bank account by Uber without me being informed. The point is, there is no email address or phone number I can contact. So, who w...