How does Turkish Airlines online Mobile Pass work?

I've been trying to make changes to my international flight with Turkish Airlines, but their website and mobile app continue to malfunction. Every attempt to update my booking online ends with error messages, making the process frustrating and time-consuming. Since the digital tools aren't functioni...

I had a terrible experience with Turkish Airlines. I can’t log into my account because the authentication SMS never arrives at my phone number, which I’ve been using for over 15 years. I haven’t changed my number or done anything that could have caused this issue. I was abroad in a foreign country a...

I bought a Turkish Airlines ticket for my brother from Ucuzabilet.com. I checked in. When I wanted to create a boarding pass, I saw a message like "this boarding pass cannot be issued online, it must be obtained at the airport". When my brother went to the airport, they told him "we cannot see our c...

I am frustrated with Turkish Airlines (THY) after being unable to complete my online check-in for reservation code VBJE5Z. This issue is unacceptable for a prestigious airline like THY, and no valid excuse justifies this inconvenience. As a result, I am left with unnecessary stress and hassle before...

I’m unable to complete the online check-in using my VF5Q5A reservation code. After looking at other complaints, I see many people facing the same issue. It seems like an overbooking tactic, and it’s quite disappointing. Turkish Airlines, this is not the standard one would expect, especially from an ...

I am unable to check in for my Turkish Airlines flight, even though there are more than 12 hours remaining until departure. The system keeps showing an error. The last time I encountered this issue, despite being at the airport an hour before departure, I was denied check-in and was told that I was ...

Turkish Airlines should be avoided! I am unable to complete online check-in for my flight from Pristina to Istanbul, which is only 12 hours away. I've been begging customer service representatives for help, but they've been completely unhelpful. They claim they are unable to assist and direct me to ...

We purchased a Zanzibar holiday package with Turkish Airlines Holidays. Despite having a Business class return ticket, I was able to check-in online while my friend received a warning that they needed to check-in at the airport counter before the flight. We called the call center, but they couldn't ...

Hello, on July 3rd, I went to the airport at 10:10 AM for the TK2843 Sinop-Istanbul flight scheduled at 10:55 AM. Before that, on July 1st at 11:17 PM, I selected my seat by paying an extra ₺45. On July 2nd at 11:09 PM, I received an email with my boarding pass. It was stated that I needed to have e...

I can't finish the check-in process through the mobile app for THY airline, which is a very frustrating problem I've been having lately. No matter how many times I try to do it online or call customer service, they insist that it can only be done at the airport. It is the craziest thing ever! Even t...