On July 1st, I had a Turkish Airlines flight from Iğdır to Istanbul with a layover in Ankara, scheduled to depart at 17:05. However, we experienced constant delays with no proper explanations, no refreshments, and not even water was provided. We waited for hours at the airport, hungry and thirsty, without any information. The flight was eventually canceled, and we found out that the plane had landed in Kars on our own. They led us outside the airport, closed the gates, and left us in the cold with no updates. We were taken to Kars, but still, no assistance or refreshments were provided. We learned that the plane would depart at 11 PM, but once again, it was delayed for more than two hours with no communication or refreshments. We arrived at Ankara airport at 2:30 AM, but there was no flight at that hour. We were not informed by any authority and were left without any assistance or accommodation. The airport was freezing, and I got sick. Finally, at 11:55 AM, we received tickets. Throughout this ordeal, there was no proper information or even a drop of water provided. My food in the bag (red berries) got spoiled. I expect a prompt response to compensate for the financial losses and the distress I went through; otherwise, I will file complaints everywhere, even to the authorities. I am even willing to take legal action if needed. Good day.
I boarded the TK7147 flight from Diyarbakir to Ankara on November 4th at 21:40, but we were only allowed to board at 22:00. We were kept waiting inside the plane for almost 2 hours. Considering the time we finally took off, the flight was delayed by 2 hours, yet no hot or cold beverages were offered...
I am at Istanbul Airport with Turkish Airlines. Our flight, which was supposed to depart at 7:40, has been canceled. We found out about the cancellation while waiting in line to check in our baggage. They told us to 'come back in an hour.' We asked again before the hour was up; it's early morning an...
I want to share the severe and double hardship I experienced at the hands of Turkish Airlines. On June 20, 2024, I boarded flight TK0382 from Istanbul to Tbilisi at 13:30. After reaching Tbilisi, due to weather conditions, we landed at Trabzon Airport around 17:00. Up to this point, everything was ...
I purchased a THY flight ticket from Izmir to Igdir with a layover in Istanbul. The flight was delayed by 1 hour and 20 minutes. When we boarded the Izmir flight at the time we were supposed to catch our connection in Istanbul, we spoke with the staff about our situation. They assured us that the co...
Turkish Airlines, you are a real regret! I wish I had bought tickets from foreign companies instead of you. None of your flights are without delays. I had a flight from Izmir to Tivat with a layover on August 5th. Because the Izmir-Istanbul flight took forever, we missed the Tivat flight due to you....
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