Turkish Airlines Staff's Disrespectful Behavior at Gaziantep Airport

May 5, 2024 10:31 PM12

Good evening, currently at Gaziantep Airport, the three female staff members at the Turkish Airlines counter, who are on duty at this hour, spoke in a disrespectful manner while chewing gum. Despite having an additional 17 kg baggage allowance, they rudely told us to 'Empty your suitcase' because one of our suitcases was 2 kg over the limit, and they humiliated us. After emptying the suitcase, another female staff member, in a humiliating manner, called the police and still chewing gum, insulted us by saying 'Ma'am, pull your bag and move away' in front of all those passengers. When I asked the names of the three female staff members, they laughed and said 'Complain wherever you want' mockingly. I am complaining about the ladies at counters 28, 30, and 32. I found this manner of speaking and behavior very inappropriate and request that necessary actions and warnings be taken.

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