I was not allowed to board my Turkish Airlines flight due to overbooking. On April 7th, I headed to the self-check-in kiosks at Istanbul Airport for the IST-Adana TK2480 flight scheduled at 10:15 AM. While attempting to check in, I received a notification that the flight was full and to proceed to the counter. I was directed to the domestic flights section where long queues had formed. From there, I was redirected to other sections. After an hour of this, I was told there were no available seats and I could not board. I was given a denied boarding ticket and sent to the denied office. They provided a ticket for the 16:10 flight and mentioned they would compensate me with 100 euros, depositing the equivalent amount in ₺ to my debit card and giving me a receipt. However, the money is not showing up on my card. I urgently need a resolution. I was made to wait there for 8 hours.
Despite purchasing a ticket for the Istanbul - Trabzon flight on 10.08.2023, I was not allowed to board as I was told my check-in period had expired. However, I tried to complete online check-in from 12 hours before the flight until 6 hours prior, but the system kept giving errors and I couldn't che...
My wife, daughter, and I were not allowed to board Turkish Airlines flight TK 2431 due to overbooking. We were promised a refund and compensation (€100 per person) which we were told could be collected in cash at the Turkish Airlines ticketing office at Antalya Airport. We accepted this compensation...
My flight TK2126 from Istanbul Airport to Ankara Esenboğa Airport on 15.06.2024 at 08:00 was changed to flight TK2170 on the same day at 18:00 because the plane was overbooked by 10%. This was already frustrating, but I accepted it as there was nothing else to do. They gave me a paper for compensati...
On August 7, 2023, at 16:20, I was not allowed to board the Istanbul-Antalya THY flight despite meeting all conditions and completing my procedures well in advance, due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They promised a compensatio...
On 07.08.2023 at 16:20, despite meeting all the requirements and completing our procedures well in advance, I was not allowed to board the THY flight from Istanbul to Antalya due to overbooking. Although there was a 17:30 flight, I had to wait at the airport until the 23:00 flight. They informed me ...
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