My flight TK2126 from Istanbul Airport to Ankara Esenboğa Airport on 15.06.2024 at 08:00 was changed to flight TK2170 on the same day at 18:00 because the plane was overbooked by 10%. This was already frustrating, but I accepted it as there was nothing else to do. They gave me a paper for compensation, stating I could get 100€ from any Turkish Airlines ticket office. However, no office in Istanbul had cash, and I was told to get it in Ankara. When I arrived at the ticket office in Ankara, the same scenario occurred: no cash available, and they told me I have a year to claim it. This is unacceptable. When we buy tickets, do we say we will pay you in a year? Turkish Airlines has greatly disappointed me. Give me my money. I couldn't get my money.
My wife, daughter, and I were not allowed to board Turkish Airlines flight TK 2431 due to overbooking. We were promised a refund and compensation (€100 per person) which we were told could be collected in cash at the Turkish Airlines ticketing office at Antalya Airport. We accepted this compensation...
On August 5, 2023, I was not allowed to board the TK2414 Istanbul - Antalya flight due to overbooking. I was informed that I was entitled to a compensation of €100, but I couldn't receive it at that moment because there was no cash available. I was told to provide feedback online, and that my compen...
Turkish Airlines is not fulfilling its compensation payment obligations due to overbooking. I had a very negative experience with my TK1766 Warsaw-Istanbul flight on 07-07-2024. Due to Turkish Airlines' overbooking, I was not allowed to board the plane even though I had no fault. I remained calm. On...
On February 25, 2025, my Phuket to Istanbul flight was overbooked, and I was denied boarding. At the airport, I was given a compensation form and was told that I could claim my €600 refund at Istanbul Airport upon arrival. However, when I got to Istanbul Airport, I was sent from one counter to anot...
On January 7, 2024, I voluntarily gave up my seat on flight TK1769 from Istanbul to Prague due to overbooking and submitted a claim for the compensation I was entitled to on January 8, 2024. However, I have not received any response. Despite submitting feedback four more times since January 8, 20...
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