On April 14, 2024, my wife and I were unable to board the Lisbon-Istanbul flight TK-1760 due to overbooking by THY. As a result, the compensation amount of €400 each (totaling €800) has not been paid to us as of today.
My feedback number is TK-10674705 (Se*** El****).
The same situation applies to my spouse.
My wife's feedback numbers are TK-10674863 and TK-10700549 (Oz*** El****).
Despite being informed by THY that the payment would be made in ₺, it has still not been processed. It is unclear why THY, a record-breaking company, maintains such a negligent relationship with its customers. While we paid for our tickets in cash and immediately, we now have to plead to receive the compensation. I request that the payment be made promptly.
On August 5, 2023, I was not allowed to board the TK2414 Istanbul - Antalya flight due to overbooking. I was informed that I was entitled to a compensation of €100, but I couldn't receive it at that moment because there was no cash available. I was told to provide feedback online, and that my compen...
Turkish Airlines is not fulfilling its compensation payment obligations due to overbooking. I had a very negative experience with my TK1766 Warsaw-Istanbul flight on 07-07-2024. Due to Turkish Airlines' overbooking, I was not allowed to board the plane even though I had no fault. I remained calm. On...
I was not allowed to board the June 23rd Milan flight due to overbooking. They promised compensation of €400, stating that the process would be quick and that I could receive it either in Milan or Istanbul. At Milan airport, I couldn't get the payment as only the city center THY office handles it. U...
THY does not grant my overbook compensation rights. I had an overbook with my THY Istanbul-Stockholm flight for two consecutive days on July 31 and August 1, 2023. In return, they gave me two checks for 400 euros each and repeatedly told me that I could get it in cash that same day. Afterward, altho...
THY overbooking refund problem. Hello, On the morning of April 16, 2024, we processed overbooking transactions at the THY counter at Istanbul Airport. Ticket number: 2354083501966. We were told that the refund would be made within 5-7 business days. My wife and son also did the same transaction wi...
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