Two days before our Turkish Airlines flight with PNR S5WT3C, we couldn't make our flight on March 17th due to the passing of my aunt and my spouse's aunt on March 15th. We had to purchase a new ticket to fly to Ordu-Giresun. Originally, our flight was scheduled for March 15th at 14:00, but Turkish Airlines changed the flight time to 18:35, causing us to miss a hospital appointment on the same day. Consequently, we rescheduled our tickets for March 17th. Despite the delay caused by Turkish Airlines, which we did not complain about, our tickets were neither canceled nor put on hold due to the bereavement, leading to a double inconvenience. As two retirees over the age of 65, we are experiencing both financial and emotional losses in Turkey's economy. It is disappointing that a major airline like Turkish Airlines, which claims to be a global brand, has not addressed this issue.
We bought a plane ticket from Turkish Airlines for my mother due to a hospital visit. We mistakenly booked the return date as 05.03.2024 instead of 27.02.2024. We realized the mistake on the same day we purchased the ticket. We wanted to change the date, but they did not accept it. We offered to kee...
On 17.07.24, the Turkish Airlines flight TK 2313 from Izmir to Istanbul, scheduled for 10:45, departed 45 minutes late. My connecting flight to Erzurum was planned for 13:00. Upon arriving at the airport, neither I nor my 81-year-old relative were allowed to board the flight. When we reached gate G4...
My return flight from São Paulo to Istanbul with the PNR code V6RC6P was shown as 10:05 on my application on 08.02.2025. After checking in, it suddenly changed to 04:05 and I missed my flight. In the customer service conversation with my wife on 08.02.2025 at 18:42, the representative openly admitte...
Hello, I received a message stating that my flight TK2313 on March 1st at 10:40 with the reservation code ULUE73 was canceled, and a new flight was scheduled as TK6953 at 12:50. Then, I received another message informing me that this flight was rescheduled to 13:50. When I arrived at the airport aro...
Despite arriving 35 minutes early at the baggage check for my Turkish Airlines Anadolu Jet TK7005 and TK7098 flight from Izmir to Igdir at 10:05 AM, t...
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