On 17.07.24, the Turkish Airlines flight TK 2313 from Izmir to Istanbul, scheduled for 10:45, departed 45 minutes late. My connecting flight to Erzurum was planned for 13:00. Upon arriving at the airport, neither I nor my 81-year-old relative were allowed to board the flight. When we reached gate G4B for flight TK 2706 to Erzurum at 12:52, the plane was still at the gate. Despite this, the Turkish Airlines staff at gate G4B did not allow us to board, causing us significant inconvenience. It is a significant blemish on the reputation of such an established company to cause such inconvenience. To prevent passenger inconvenience, flight TK 2706 at 13:00 should have been delayed.
Hello, I experienced an issue with my Turkish Airlines flight (PNR VQ74YV) on 05/01/2024 at 13:30 from Istanbul Airport to Agri Airport. Despite completing check-in at 13:00 for 2 adults, 2 children, and 1 infant, we were denied boarding because we were 3 minutes late. When we arrived at the gate at...
Despite completing online check-in and generating our boarding passes for THY's Istanbul/Izmir flight on 26.01.2024 at 18:00, we were denied boarding with the excuse of 'being late' and experienced unprofessional behavior from the staff, which is not befitting of THY. When we arrived at the airport ...
On March 3, 2024, I was denied boarding on flight TK1331 at 08:30. Despite arriving at the airport 2 hours early and completing the check-in process 1.5 hours before departure, we were not allowed to board because the gate was closed, causing us significant distress. My 60-year-old mother, who has d...
I was scheduled to travel from Izmir to Istanbul on Turkish Airlines flight TK2333 at 18:55 on 15.11.2023. However, without any apology, the agency from which we purchased the tickets informed us that the flight was canceled and we were moved to the 21:10 flight. We arrived at the airport 4 hours ea...
On 12.05.2024, my flight TK967 from Ercan Airport to Istanbul Airport was originally scheduled for 18:55. It was first delayed by 1 hour and 55 minutes to 20:50, and then delayed again to 21:50. As seen in the attached video, at 21:56 (bottom right corner of the screen), boarding had still not co...
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