1
Kenan is completely dissatisfied with the result

Turkish Airlines Misleads Customers When Purchasing Tickets

profile
October 16, 2023 7:09 am
222

I purchased a Turkish Airlines ticket with PNR code UEQRK7, and at the time of booking, I opted for a return ticket with a "full refund" option, paying more than double the price of a one-way ticket. However, there was no information provided that using the outbound ticket would convert it into a regular ticket. If I had known, why would I pay such a significant difference? I contacted customer service, and they asked me to open a feedback file. I did, and now I'm waiting. My priority is getting a refund, and I believe it's crucial to have a transparent system in place during the booking process to avoid misleading customers. Let's hope for a fair resolution.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Mustafa is completely dissatisfied with the result

Turkish Airlines Round-Trip Ticket Cancellation Issue

profile
April 30, 2024 11:52 pm
8
1
Orhan is completely dissatisfied with the result

Turkish Airlines Full Flexible Ticket Refund Issue

profile
October 06, 2023 7:11 pm
-
1
Zeynep is completely dissatisfied with the result

Turkish Airlines Flexible Ticket Cancellation Issue

profile
November 28, 2023 11:30 pm
1
Report a Similar Issue