I purchased a flexible ticket from Turkish Airlines, but they are treating the return leg as a promotional ticket because the outbound leg was on promotion. However, when I try to change the ticket, they allow me to do so for free as if it is a flexible ticket. This is a clear violation of consumer rights, and I feel aggrieved by Turkish Airlines. I paid almost twice the normal price for this flexible ticket and I am requesting a refund for the cancellation of my ticket as per the service terms. Due to this issue, I am stranded abroad and unable to plan my return. Under these circumstances, I request the cancellation and refund of my return ticket for the Chicago-Istanbul flight, reference number UIA3PR, ticket number 2352208304668.
I paid extra for a Turkish Airlines flexible ticket that allowed for cancellations and changes. When I attempted to make changes, they refused and denied my refund. It's a business that conveniently bends the rules to their advantage. It's extremely disappointing, and I'm looking for assistance in r...
On July 31, I added a Miami-Istanbul return flight to my previously purchased one-way Istanbul-Miami flight for two people from Turkish Airlines. Before booking, I called customer service and informed them that I would keep the return flight open and change the date later. They advised me to first p...
I purchased a round-trip ticket from Turkish Airlines to New York. I did the same in September 2021. The outbound flight allows for a paid refund and change, while the return flight, which is fully flexible, promises a full refund. Date changes are also free because I might need to travel to two sta...
On March 21, 2023, I purchased a round-trip flight ticket with UHIKUF reservation code from Turkish Airlines for approximately 70,021 TL. Regrettably, due to my work, I had to cancel my fully flexible return ticket, which cost around 28,000 TL. Surprisingly, when I requested the cancellation, Turkis...
I purchased a promotional flight ticket from Turkish Airlines for my family from Adana to Istanbul. Later, my spouse couldn't make it due to some reasons. I called customer service and requested to hold the ticket. The customer representative assured me that the ticket was put on hold. When my famil...
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