I purchased round-trip tickets from Turkish Airlines with the option to cancel both with a ₺525 fee. However, when I tried to cancel only the outbound ticket, I was informed that it was not possible and that both tickets had to be canceled together. They claimed that there was only one ticket number, so both would be canceled. If I bought two tickets, you should provide two ticket numbers. Why should we buy round-trip tickets if it causes such issues? We might as well buy one-way tickets for peace of mind. Is this system designed to charge us more? I paid a significant amount, and the refundable ticket only gives me ₺40 back. This is not fitting for your brand. I urgently request this issue to be resolved.
Hello, on January 25, 2024, I purchased a round-trip ticket from Turkish Airlines for three people: A**** C********, K**** G****, and Y***** from Istanbul to Elazig Airport. I completed the outbound ticket and checked in. However, when I bought the return ticket, the page booked another one-way tick...
I bought a round-trip ticket from Turkish Airlines for a total of 39,638 TL. I chose a ticket that could be canceled so I wouldn't have to pay extra fees if something unexpected happened. But I had to cancel my flight home, and I was surprised to hear that it would cost me 778 TL. I was surprised be...
I purchased a Turkish Airlines ticket with PNR code UEQRK7, and at the time of booking, I opted for a return ticket with a "full refund" option, paying more than double the price of a one-way ticket. However, there was no information provided that using the outbound ticket would convert it into a re...
I purchased a one-way ticket from Turkish Airlines for the Ankara–Detroit flight. Once my return date was confirmed, I wanted to add a return segment to my existing ticket, but Turkish Airlines said this was not possible. The real issue is this: • One-way return ticket: $1,264 (≈ ₺53,500) • Round-tr...
I called Turkish Airlines customer service to arrange my flight ticket from Istanbul to Sirnak on October 27, returning on November 2. I wanted to change the ticket to Mardin. During the process, the outbound flight was ₺700 and the return flight was ₺500. I asked customer service if I could cancel ...
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