1

Turkish Airlines Round-Trip Ticket Cancellation Issue

Mustafa
April 30, 2024 11:52 PM31

I purchased round-trip tickets from Turkish Airlines with the option to cancel both with a ₺525 fee. However, when I tried to cancel only the outbound ticket, I was informed that it was not possible and that both tickets had to be canceled together. They claimed that there was only one ticket number, so both would be canceled. If I bought two tickets, you should provide two ticket numbers. Why should we buy round-trip tickets if it causes such issues? We might as well buy one-way tickets for peace of mind. Is this system designed to charge us more? I paid a significant amount, and the refundable ticket only gives me ₺40 back. This is not fitting for your brand. I urgently request this issue to be resolved.

Comments

Similar Complaints

Turkish Airlines Double Booked for One-Way Instead of Round Trip

Ramazan
January 25, 2024 1:32 AM17

Hello, on January 25, 2024, I purchased a round-trip ticket from Turkish Airlines for three people: A**** C********, K**...

1

Turkish Airlines Misleads Customers When Purchasing Tickets

Kenan
October 16, 2023 7:09 AM225

I purchased a Turkish Airlines ticket with PNR code UEQRK7, and at the time of booking, I opted for a return ticket with...

1

Why Turkish Airlines Charge Extra for Refunds?

Gökhan
August 29, 2023 1:46 AM288

I bought a round-trip ticket from Turkish Airlines that was fully refundable, but when I went to get my money back, they...