On March 21, 2023, I purchased a round-trip flight ticket with UHIKUF reservation code from Turkish Airlines for approximately 70,021 TL. Regrettably, due to my work, I had to cancel my fully flexible return ticket, which cost around 28,000 TL. Surprisingly, when I requested the cancellation, Turkish Airlines ridiculously offered me a refund of only 768 TL instead of my fully paid ticket price. The customer representative was unhelpful, and I feel extremely cheated by such a reputable company. I urge the authorities to take prompt action and help me solve this issue, the ticket was flexible, I was told that these processes would have no impact on the refund or return requests yet I am offered almost nothing. It's really nothing compared t what I paid.
Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...
I bought a round-trip ticket from Turkish Airlines for a total of 39,638 TL. I chose a ticket that could be canceled so I wouldn't have to pay extra fees if something unexpected happened. But I had to cancel my flight home, and I was surprised to hear that it would cost me 778 TL. I was surprised be...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
Despite arriving at the airport 1 hour before my 07:40 AM flight on 13.08.2023 with reservation code VY73GM from Turkish Airlines, I was unable to check-in due to a few counters being open and the heavy crowd. They told me the flight was closed and directed me to the sales office, where many others ...
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