On May 21, 2024, my tickets for the dates October 30, 2024 - November 4, 2024, were changed for the second time. I spoke with your staff member Ms. N***** on May 21, 2024, between 14:00-14:20. I confirmed the Istanbul-Antalya flight time as 07:25. However, my return ticket, which was originally at 16:50, was changed to 23:05 for the second time, which I did not accept. Ms. N***** helped me through your website to find a suitable time. When I checked, the 16:50 time was showing. I reselected the departure at 07:25 and the return at 16:50. However, after confirming, I saw that the selected times were not reflected in the system. When I spoke with Ms. N*****, she mentioned that there would be a fee and that I should provide feedback. I urgently request a response regarding this matter. I kindly ask for the times to be changed to October 30, 2024, 07:25 - November 4, 2024, 16:50 (with a possible delay of 1 hour).
Turkish Airlines tr5mxx PNR On January 22, 2024, I purchased two tickets for flights from Istanbul Airport to Antalya Airport on January 22, 2024, at 23:18, and from Antalya Airport to Istanbul Airport on June 7, 2024. On February 22, 2024, I received the following message: Dear R** S*** T****...
On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system. I’ve submitt...
I booked a flight for three people on January 11, 2024, via the THY online site for the Istanbul-Antalya route scheduled for May 26 at 11:10. As we usually travel by car for our vacations, I decided to book a flight this year because my spouse and young child really wanted to fly. Up until April 2, ...
My return flight from São Paulo to Istanbul with the PNR code V6RC6P was shown as 10:05 on my application on 08.02.2025. After checking in, it suddenly changed to 04:05 and I missed my flight. In the customer service conversation with my wife on 08.02.2025 at 18:42, the representative openly admitte...
I mistakenly bought a ticket for Wednesday, December 25, 2024, when I meant to get one for Wednesday, December 18, 2024. I quickly recognised the error and reached out to Turkish Airlines to amend the date, eager for a swift solution. Unfortunately, I was unable to receive any help or support, despi...
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