1
Burak is completely dissatisfied with the result

Turkish Airlines Flight Delay Caused Financial Loss

profile
August 31, 2023 2:40 pm
-

On August 30, 2023, my flight TK 2477 with Turkish Airlines was delayed by 45 minutes due to operational reasons. As a result, I missed my 06:30 Istanbul Seyahat bus from Istanbul Airport to Tekirdag, for which I had purchased 3 tickets under the names (B--k---, H**k***, and R***k***). Additionally, I missed my 09:00 bus from Tekirdag to Sarkoy for which I had also purchased 3 tickets. This delay caused significant inconvenience and financial loss.

A similar incident occurred on August 21, 2023, with flight TK2474 (PNR: WEV28J), which was also delayed, causing me further inconvenience.

I requested compensation for the financial losses incurred on August 30, 2023. Despite explaining my situation and the difficulty in finding alternative bus services to Tekirdag, Turkish Airlines responded via email to my feedback (TK-9287255) stating that they could not compensate for my losses. This was despite my request to be contacted by phone.

Why do you send emails when I specifically requested a phone call? Is your phone line prepaid? Is that why you avoid calling? Or are you afraid of the response to your negative decision?

The delay of your flight caused me financial loss, which is not my fault. Just as I prepare and arrive at the airport 2 hours before the flight, you should ensure your aircraft are ready for departure. Otherwise, you must compensate for the financial losses I incurred. You claim to be better than Pegasus Airlines regarding delays, but you are the same. I expect a phone call as soon as possible. I do not wish to be contacted via email. Turkish Airlines, you are a disappointment...

Burak
Burak
September 20, 2023 8:20 pm

Despite my request not to be called, it has been 2 weeks since my complaint and I still haven't been contacted. There has also been no response to my complaint. You have sponsored events worldwide, but when it comes to mistreating people in your own country, you are unmatched.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

I Experienced Inconvenience Due To 6 Hour Delay By Turkish Airlines

profile
November 07, 2023 2:44 pm
172

Turkish Airlines Flight Delay Compensation Request

profile
September 15, 2023 12:16 pm
-
1
Tuğba is completely dissatisfied with the result

Turkish Airlines Flight Delay Issue with Istanbul Connection

profile
October 27, 2023 8:30 pm
-
1
Emrah is completely dissatisfied with the result

Issue with Turkish Airlines Ticket Booking for Istanbul Airport

profile
July 15, 2024 4:14 pm
8
Report a Similar Issue