On June 2nd, while returning from Malaga with Turkish Airlines, we initially saw a delay of 1 hour and 15 minutes for our flight. However, an hour and a half before the new departure time, we suddenly saw a 'last call' alert on the screens. We ran across the airport, almost out of breath, to catch a flight that still had an hour and a half before departure. When we reached the gate, nearly having a heart attack, we saw that everyone was still outside and boarding had just begun. I am attaching a photo as evidence. How do you explain this situation? Do you not know what 'last call' means, or are you mocking us? Half an hour had passed since the 'last call' alert, and people were still arriving. We were already aware of the recent decline in quality, but we are particularly dissatisfied with this incident. We will continue to complain on every platform. We will never forget this experience and will constantly share this disrespect and amateurism with all our friends and relatives to discourage them from flying with Turkish Airlines. What kind of company treats its customers in such a way, causing panic and near heart attacks? I am complaining and will continue to seek my rights until I receive a proper response.
Our problems with Turkish Airlines seem never-ending. On June 27, we had a Madrid-Istanbul flight with a connection to Istanbul-Denizli. As usual, the plane landed later than scheduled. We rushed from international to domestic terminals, luggage in hand and drenched in sweat, only to find they had c...
Turkish Airlines violated gate closure rules and caused me to miss my international flight by closing the gate more than 20 minutes early. They responded to my complaint both at the airport and through their website with the following 'false information': 'Boarding procedures end 20 minutes before t...
My July 30th journey from Paris to Ankara with Turkish Airlines was a complete nightmare. Turkish Airlines delayed the flight at the airport for 1 hour and 30 minutes. Consequently, I missed my connecting flight at 1 AM on July 31st. I was not accommodated on the 2 AM flight to Ankara and was instea...
My flight from Ankara to Istanbul, scheduled for 11:55, was delayed twice. After speaking with at least eight Turkish Airlines (THY) employees, they assured me that I would make my 15:05 flight to Barcelona, but that all THY flights were delayed. I had to run for miles to reach Gate F17 after landin...
Turkish Airlines, you are a real regret! I wish I had bought tickets from foreign companies instead of you. None of your flights are without delays. I had a flight from Izmir to Tivat with a layover on August 5th. Because the Izmir-Istanbul flight took forever, we missed the Tivat flight due to you....
Comments