Regarding the Turkish Airlines flights TK2109 and TK1859 on 25.09.2023.
As usual, the Ankara-Istanbul flight was delayed by more than an hour, causing me to rush to catch my connecting flight to Madrid despite having undergone surgery (I need to avoid sudden movements and sweating). I was the last person to board the Madrid flight.
To make matters worse, upon arriving in Madrid, I discovered that both of my suitcases were lost. All my daily medications, post-surgery serums, personal belongings, and gift foods were inside. Since I couldn't carry heavy cabin baggage due to my surgery, I paid an extra 20€ to check it in. This is a prime example of how much inconvenience one can face in a single day. If my suitcases are not found promptly and I am unable to take my post-surgery medications, I will take all necessary actions for any financial and emotional damages incurred. I urgently expect a constructive solution and a prompt response. I have also filed a lost baggage report at the Madrid airport, which is attached.
On my Turkish Airlines flight TK 0189 from Mexico City to Istanbul on September 11, my suitcase containing many valuable brand items, medications, and numerous gifts was lost! Despite 9 days passing, I have not received any calls, inquiries, or updates. I am only 1 month pregnant and the stress and ...
On September 11th, during Turkish Airlines flight TK 0189 from Mexico City to Istanbul (with PNR code TYYA2H and ticket number 235 2119 7880 41), my suitcase went missing. This suitcase held numerous valuable branded items, essential medicines, and a significant number of gifts. Despite 9 days havin...
On my Turkish Airlines flight TK0633 on 27/06/2023, my luggage was lost, and I spent approximately 2 hours searching for it at the airport without success. Despite my attempts to file a report with the baggage claim unit, no report was filed. Our phone numbers were taken, and we were told that this ...
Turkish Airlines caused another inconvenience on my return from vacation. On 27.08.2023, I learned that my 16:55 flight to Vienna from Ankara Esenboga Airport, gate 115, was delayed to 17:20. While waiting at gate 115, I noticed the time had passed, and upon inquiry, I was told the gate number had c...
Hello, after my Turkish Airlines flight on July 29, 2023, with flight number TK 339693 7050/29 from Ankara Esenboğa Airport to Bingöl Airport, my suitcase was delivered to me damaged and completely open. Immediately after the flight, I went to the Turkish Airlines ticket sales office at Bingöl Airpo...
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