On 16.07.2024, we prepared for the Turkish Airlines flight TK328 from Ganja to Istanbul. Upon arriving at the airport, we were informed that the plane was malfunctioning. They offered to send some passengers to Baku by bus, stating that the flight would depart from there. The bus journey from Ganja to Baku takes 6 hours. For passengers who did not want to go to Baku, they were told to come to the airport the next day. When they arrived at the airport the next day, they were told the plane was still malfunctioning and they would again have to go to Baku. Now, on 17.07 (12:00), the remaining passengers were sent to Baku by bus, and the flight was scheduled for 21:00. Passengers on this flight have urgent matters, and this delay has caused significant inconvenience. Some had purchased tickets 3-4 months in advance and ended up facing such disappointment. Did Turkish Airlines not have another plane? Why should a flight scheduled for 16.07 be delayed to 17.07 and require a 6-hour bus journey? Could another plane not come to Ganja? Due to the arrival and/or departure airports not being located in countries where EC 261/2014 regulation applies and the airline not being registered in the EU, I cannot claim compensation for this flight. Until now, our choice has always been Turkish Airlines, but due to the inconvenience faced over the past 2 days, we will change our preference for future flights. I am writing this complaint on behalf of my closest relative.
My family went to the airport to travel with Turkish Airlines flight TK2649 from Bingol to Istanbul, scheduled at 15:35 on 15/07/2024. The flight was delayed 3-4 times, and my family, consisting of 1 adult, 2 children, and 1 elderly person, had to wait for hours at the airport. They approached the T...
Turkish Airlines is causing distress due to delays in international flights, ignoring, and not responding! I had purchased a ticket to embark on a journey starting on September 3, 2023, with a connection from Izmir to Istanbul TK2337, followed by Istanbul to Guangzhou, and then Guangzhou to Wenzhou ...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
Turkish Airlines Flight Cancellation Inconvenience On 03/05/2024, Turkish Airlines flight TK2751, scheduled to depart from Van Ferit Melen Airport at 18:20 and arrive at Istanbul Airport, was canceled half an hour before departure due to adverse weather conditions. We were offered options for fligh...
I purchased a ticket from Turkish Airlines for flight TK 2216 from Istanbul to ADF Airport on 05/07/2024. The original departure time was 17:00, but it was delayed to 17:40, then changed to 19:00, and eventually, the flight was canceled and rescheduled to 19:30 to GAP Airport. The departure time was...
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