I purchased a ticket from THY for a flight from Antalya to Ordu with a layover. The flight was canceled 28 hours before departure. Luckily, I was awake at 2:30 AM and managed to find a seat on the same date. The flight was rescheduled to an Anadolu Jet flight an hour later. However, this flight, which was supposed to depart at 6:20, took off at 7:45. Consequently, I missed my connecting flight from Istanbul to Ordu. Upon arriving at Sabiha Gökçen, I went to the THY desk. The staff seemed to consider this situation normal. They had booked a ticket for a 16:00 flight from Istanbul Airport and provided a Havaist ticket. By this time, it was 8:30 AM. They even suggested canceling or postponing the ticket as if it was a joke. I was already halfway through my journey, so postponing was not an option. There was no alternative solution or empathy from the staff. Keep up the good work, world-class brand. I'm writing this from a Havaist bus, hoping to reach Ordu before the intercity bus does.
My THY - Anadolu Jet flight from Istanbul Sabiha Gokcen Airport was canceled. The canceled flight ticket was opened for changes. I selected a ticket thinking it should be between the same airports. However, the changed ticket was offered for another airport in the same city. Due to my busy schedule ...
I purchased a THY flight ticket from Denizli to Trabzon with a layover in Istanbul. The Denizli to Istanbul flight TK2579, which was supposed to depart at 20:05, took off around 20:37. My spouse was also on the flight with me. We landed at the new Istanbul airport around 21:30. However, it took a lo...
Today, I started my journey from Antalya to Samsun with a layover in Istanbul via Turkish Airlines. Turkish Airlines caused me significant inconvenience. They canceled my connecting flight, which I could have made, and rescheduled it for the next morning without consulting me. My spouse and I faced ...
My flight from Izmir to Istanbul with THY on 28.01.2024 at 21:40 was canceled because I arrived 40 minutes before departure. I tried to explain my situation and find out what I needed to do from the staff there, but none of them responded. Instead, I was met with rude responses such as 'my shift is ...
Today, we embarked on a journey with Turkish Airlines, transferring from Antalya to Samsun via Istanbul. Turkish Airlines left us in a lurch and turned our day into a disaster. They arbitrarily canceled my connecting flight and rescheduled it for the next morning. My wife and I went through quite an...
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