1
Raif is completely dissatisfied with the result

Turkish Airlines Compensation Delay for Overbooked Flight

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August 24, 2023 5:04 pm
1

On July 31, I purchased a ticket from Istanbul Airport to Diyarbakir Airport. When I tried to check-in, I was informed that all seats were occupied and was asked to wait at the gate. They said if no one showed up, they would let me board. They made me wait for the seat I had purchased because they had sold the same seat to multiple people. Later, an employee came and said they would compensate for the inconvenience. They informed me there were no seats left on today's flight and that I would be sent on tomorrow's flight with a compensation of €100. I was taken to the office, signed the necessary documents, and was told that after submitting my details and IBAN on the Turkish Airlines website, the amount would be deposited into my account within 7 business days at the latest. It has been almost a month, and the payment has still not been made. I want the payment to be made as soon as possible. The inconvenience and distress they caused were significant.

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