Turkish Airlines did not allow me to board the plane and is not providing a refund. On my Belgrade-Istanbul-Panama-Santiago flight, I boarded the plane in Belgrade without any issues. In Istanbul, I completed the check-in process without any problems, and at no point was I informed that I would not be allowed to board the plane without a return ticket. When I was about to board the plane in Istanbul, the staff at the gate did not allow me to board. Due to time constraints, I could not purchase a return ticket. One of the staff members told me that I could get a refund or change my ticket. Trusting the Turkish Airlines employees, I went to change my ticket and buy a return ticket. However, when I got to the ticket counter, I was told that my ticket was void and I could not get a refund or make changes. I was severely inconvenienced. When I contacted the call center, they were not helpful either. I had planned to travel to Argentina after Santiago to tour Latin America, and despite having an Argentina ticket, I was treated this way.
On October 4th, I had a flight from Belgrade to Adana with Turkish Airlines. Initially, I landed in Istanbul but was not allowed to board the Adana flight. The reason given was that I was not listed on the Belgrade-Istanbul flight, even though I had boarded it. Due to their system errors, I had to p...
I am extremely dissatisfied with Turkish Airlines! There were three options available when I bought my ticket. I went with the company that guaranteed free changes and refunds under any circumstances. However, I requested a change the day after purchasing the ticket and well within the allowed time ...
I am complaining about Turkish Airlines for tearing my ticket and refusing my refund. My flight to Sarajevo with Turkish Airlines was scheduled for March 29 at 19:30. Since I was told that online check-in was not possible, I got my ticket from the counter around 17:45. After my ticket was issued, th...
I had two tickets issued by Turkish Airlines. Due to the adverse weather conditions on the flight dates, my tickets were entitled to cancellation and refund. I also completed the refund process. One of the tickets was refunded. While refunding the second ticket for the same flight, there was a techn...
Turkish Airlines did not allow me to board the flight Today (29/06/2025), I had a flight from Hatay to Istanbul at 20:35. I did an online check-in, but due to a system error, I did not receive any check-in message or email. I called Turkish Airlines customer service, and they confirmed that my check...
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