Due to overbooking, I couldn't board my Turkish Airlines Anadolu Jet flight, and the alternative flight offered was for the next day. Since I had to fly that day, I ended up purchasing a ticket from Pegasus for ₺10,000 more than the original flight. Additionally, I arrived at the airport at 8 AM and finally boarded a flight at 4 PM. During this time, I had to spend money on food. If I had accepted the next day's flight, I would have received €400 in compensation, along with hotel accommodation, transfer, and meals. Since I had to come up with a solution myself, I requested at least the reimbursement for the meal I had while waiting at the airport. However, Anadolu Jet staff ignored the issue and did not provide any assistance. I demand compensation for my losses. Throughout this experience, I noticed that similar incidents frequently occur, and people's grievances are not addressed. Especially if you don't speak Turkish, you receive no help and are handed a piece of paper without any explanation, leaving you to fend for yourself.
On February 25, 2025, my Phuket to Istanbul flight was overbooked, and I was denied boarding. At the airport, I was given a compensation form and was told that I could claim my €600 refund at Istanbul Airport upon arrival. However, when I got to Istanbul Airport, I was sent from one counter to anot...
My flight TK2126 from Istanbul Airport to Ankara Esenboğa Airport on 15.06.2024 at 08:00 was changed to flight TK2170 on the same day at 18:00 because the plane was overbooked by 10%. This was already frustrating, but I accepted it as there was nothing else to do. They gave me a paper for compensati...
On 13.07.2024, I went to the Turkish Airlines counter at 18:30 for check-in for my flight (IST-ADB TK2336) scheduled at 19:00. Upon arrival, I was informed that the flight had already departed. I was directed from counter D to F, then to E, and finally to C, with no one offering assistance. Despite ...
I was not allowed to board my Turkish Airlines flight due to overbooking. On April 7th, I headed to the self-check-in kiosks at Istanbul Airport for the IST-Adana TK2480 flight scheduled at 10:15 AM. While attempting to check in, I received a notification that the flight was full and to proceed to t...
I purchased a ticket from Turkish Airlines for an international flight. Unfortunately, my flight got overbooked due to excessive ticket sales. I had to stay at Turkish Airlines' hotel that night, and they provided me with a ticket for the next available flight. They assured me that compensation woul...
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