Misleading Information on Turkish Airlines Flight

Mehmet
July 31, 2023 9:55 PM1

I was surprised that Turkish Airlines was selling tickets for flights to and from Hatay while no other airline was doing so. I thought maybe only Turkish Airlines was flying there, so I bought a ticket. The night before my flight, I took a taxi in Hatay, and the driver told me, 'Brother, the airport is closed, don't mind the tickets they are selling.' I checked the flight, and there were no issues reported. Early in the morning, I received information that due to weather conditions, the flight was canceled and would now depart from Adana, three hours later. This meant I had to travel three hours from Hatay to Adana and my flight was delayed by three hours without any prior notice. As a result, I couldn't make it to my appointments. I saw with my own eyes that Hatay Airport was closed. Selling tickets to a closed airport and changing the flight to a different city and time just a few hours before departure due to so-called weather conditions is extremely unfair. What do you have to say to the people who are affected by this?

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