I was surprised that Turkish Airlines was selling tickets for flights to and from Hatay while no other airline was doing so. I thought maybe only Turkish Airlines was flying there, so I bought a ticket. The night before my flight, I took a taxi in Hatay, and the driver told me, 'Brother, the airport is closed, don't mind the tickets they are selling.' I checked the flight, and there were no issues reported. Early in the morning, I received information that due to weather conditions, the flight was canceled and would now depart from Adana, three hours later. This meant I had to travel three hours from Hatay to Adana and my flight was delayed by three hours without any prior notice. As a result, I couldn't make it to my appointments. I saw with my own eyes that Hatay Airport was closed. Selling tickets to a closed airport and changing the flight to a different city and time just a few hours before departure due to so-called weather conditions is extremely unfair. What do you have to say to the people who are affected by this?
Regarding Anadolu Jet and THY Hatay flights. I bought tickets 20 days in advance for Istanbul Sabiha Gokcen - Hatay and Hatay - Sabiha Gokcen flights. Until the flight day from Hatay to Istanbul, I constantly called customer service because I learned from both passengers and airport staff that there...
The THY TK7313 Hatay-Sabiha Gokcen flight on 28.07.2023 was canceled without any prior notification. Airport officials informed us that our plane would land at Adana Airport, which is understandable. However, instead of boarding at 19:30, we were given the TK 4373 flight from Adana Airport, which wa...
We experienced the February 6 earthquake in our home in Hatay. We lost and buried our loved ones. We couldn't enter our home and couldn't find a place to stay. Our car was stuck in the rubble and was completely unusable. We were trying to move away from the earthquake zone. On February 20, I bought ...
On 30.10.2023 at 04:15, I purchased two tickets for the THY Hatay-Istanbul flight and selected our seats. There was roadwork on the way to Hatay Airport. Neither the airline nor the airport management provided any warnings about this, either when purchasing the tickets or via message. We faced signi...
My THY - Anadolu Jet flight from Istanbul Sabiha Gokcen Airport was canceled. The canceled flight ticket was opened for changes. I selected a ticket thinking it should be between the same airports. However, the changed ticket was offered for another airport in the same city. Due to my busy schedule ...
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