I purchased a same-day round-trip ticket from Turkish Airlines to Cyprus. The ticket, costing around ₺4500, was for a departure at 13:20 and a return at 20:55 on 24.10.2023. Despite arriving at the airport at 12:00, I was constantly redirected from one counter to another, faced unanswered questions from staff, and was told to check the information board. This went on until 12:40, when I was finally informed that I could not enter Cyprus with a driver's license. After all the delays, I was told the flight had closed. When I requested to convert my ticket to an open ticket, I was informed that only the tax could be refunded. Not only did I endure significant hassle, but I also felt deceived. This experience was extremely frustrating, and I believe the service provided was undeserving of any payment.
Hey, on the night of October 28, 2023, the Cyprus flight got canceled for no reason. When we called customer service, they said we should go to the airport and try to get standby tickets for different flights. We traveled from Tekirdağ to the airport, waited for 5 hours, and at 06:50, the staff told...
Hello, on the night of 28.10.2023 at 01:05, the Cyprus flight was canceled without any reason. When we called customer service, we were told to come to the airport and get standby tickets for other flights. We traveled from Tekirdag to the airport and after waiting for 5 hours, we spoke to the staff...
I had a flight with Turkish Airlines on 28.08.2023, flight number TK2857, seat 02C, from Ordu-Giresun Airport to Istanbul Airport scheduled for 14:55. After checking in, I received a message stating that the flight was delayed by 35 minutes. I arrived at the airport gate at 14:50 and tried to print ...
Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...
Despite arriving at the airport 1 hour before my 07:40 AM flight on 13.08.2023 with reservation code VY73GM from Turkish Airlines, I was unable to check-in due to a few counters being open and the heavy crowd. They told me the flight was closed and directed me to the sales office, where many others ...
Comments