Flight Cancellation and Uncovered Expenses by Turkish Airlines

Selin
Selin
Turkish Airlines
November 4, 2023 10:34 PM1

Hello,
On 04.11.2023 at 21:40, my flight from Izmir to Istanbul Airport was canceled by THY due to weather conditions. I wanted to get a new ticket for 05.11.2023, but they informed me that only business class was available and I would need to pay extra. I did not accept this and they told me there were flights at 5 and 6 in the morning. As a woman, how can I go to the airport at that hour? I was already put in a difficult situation, they didn't even cover my accommodation, and yet they shamelessly asked me for extra money for business class. The attitude and tone of the person I spoke with were also unacceptable.
I have never seen such a poor airline company in my life; they cause inconvenience and then demand money. How is this acceptable? None of my expenses were covered.
I strongly advise against using THY; they have become very arrogant.

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