On August 19, 2023, I had 3 tickets for flight TK2433 from Antalya to Istanbul with my spouse and child. Despite our electronic ticket numbers being sequential, when I attempted to check in the day before, the system assigned my child and me adjacent seats but placed my spouse in a different seat, even though the seat next to us was empty. Despite multiple attempts, the result did not change. To avoid any issues at the airport, I had to pay ₺69 to secure the third seat. My child is 4 years old and should ideally fly accompanied by their mother, but unfortunately, the system did not allow this. Although there were several sets of three adjacent seats available on the plane, the system failed to assign us seats together, forcing me to pay extra. My ticket was for a round trip. On August 12, when checking in for the flight to Antalya, I was able to get three adjacent seats without any issues, but I couldn't understand the problem this time.
Hello, today I purchased round-trip tickets for February 2024 for myself, my spouse, and my 2.5-year-old child. After purchasing the tickets, I noticed that seats 12A and 12B were automatically assigned to me and my child, even though I had not purchased any seats. Seeing this, I paid ₺45 to buy sea...
On April 19, 2024, at 18:00, I had a flight from Istanbul Airport to Ankara with my mother and my 4.5-year-old daughter. 24 hours before the flight, during online check-in, the plane showed 2 seats on each side and 4 seats in the middle. Since I didn't want to sit in the middle, I paid for a seat ch...
Flight Delay and Missed Connection Experience On September 2, 2023, I traveled from Rome to Ankara via Turkish Airlines for a business trip. However, due to a delay in departure from Rome and extended taxiing time at Istanbul Airport, I missed my connecting flight to Ankara. When I approached the tr...
While trying to check in for my Turkish Airlines flight, I encountered an issue where, despite being on the same PNR, my 3.5-year-old daughter and I were not automatically seated together, even though there were available adjacent seats. Instead, we were both assigned separate single seats with occu...
Hello, on Sunday, February 12, 2024, my friend and I arrived at the Turkish Airlines counter at Istanbul Airport for flight TK1979 to London. Despite booking our seats 8A and 8B next to each other online in advance, an aircraft change automatically reassigned me to a seat in the 30s (possibly 37A or...
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