Check-in Issue with Adjacent Seats on Turkish Airlines Flight TK2433

August 19, 2023 10:47 AM9

On August 19, 2023, I had 3 tickets for flight TK2433 from Antalya to Istanbul with my spouse and child. Despite our electronic ticket numbers being sequential, when I attempted to check in the day before, the system assigned my child and me adjacent seats but placed my spouse in a different seat, even though the seat next to us was empty. Despite multiple attempts, the result did not change. To avoid any issues at the airport, I had to pay ₺69 to secure the third seat. My child is 4 years old and should ideally fly accompanied by their mother, but unfortunately, the system did not allow this. Although there were several sets of three adjacent seats available on the plane, the system failed to assign us seats together, forcing me to pay extra. My ticket was for a round trip. On August 12, when checking in for the flight to Antalya, I was able to get three adjacent seats without any issues, but I couldn't understand the problem this time.

Comments

Similar Complaints

1

Turkish Airlines Automatic Seat Assignment Issue

August 2, 2023 11:53 PM8

Hello, today I purchased round-trip tickets for February 2024 for myself, my spouse, and my 2.5-year-old child. After pu...

Turkish Airlines Flight Delay and Missed Connection Issue

September 5, 2023 11:34 PM12

Flight Delay and Missed Connection Experience On September 2, 2023, I traveled from Rome to Ankara via Turkish Airlines ...

Turkish Airlines Flight Seating Issue on London Trip

February 22, 2024 4:23 PM19

Hello, on Sunday, February 12, 2024, my friend and I arrived at the Turkish Airlines counter at Istanbul Airport for fli...