I discovered an unfair and insulting review about my restaurant on Tripadvisor that was written by a former employee. I ...first noticed the review on July 20, 2026, and I have reported it through the app three separate times requesting its removal. However, each of my reports has been rejected. The r
I made a reservation through Tripadvisor for Grand Heykel Hotel Bursa, with check-in on May 3, 2026, and check-out on Ma...y 4, 2026. I made the reservation while I was on the road, but my car broke down during the trip, so I was never able to reach the hotel or check in. As a result, I did not use the
I checked into Armada Resort Side Manavgat Hotel on June 28 and paid a total of $1,416. I am still staying at the hotel ...and have five days left. However, from the very first day, I have experienced serious service issues. The staff are generally indifferent and unhelpful in every matter. The hotel i
On August 20, we traveled from Antakya to Marmaris after making a family room reservation for 2 adults and 4 children ov...er the phone through Jolly Tour. When we arrived at the hotel, we were given a small room with only two beds. When I informed the reception, they said they could “open an extra bed
On August 21, 2025, I posted a review on TripAdvisor under the username “d***” about Liu Resort Hotel. Even though two d...ays have passed, my review still doesn’t appear on the platform. My review contains no personal information, no advertisements, and nothing that violates platform rules. Additional
Even though I submitted two separate reviews on TripAdvisor for Asteria Collection Side Antalya Hotel, neither of my rev...iews has been published. I submitted both of them yesterday, and each time I received an automated message stating that my reviews were rejected for not complying with the guidelin
In June, I booked a stay for three adults and one child at Victory Volare Hotel through TripAdvisor. Despite clearly req...uesting a room with beds, we were given a sofa room. In July, I wanted to extend my stay for another trip, but when I called today to add one more day, I was told that my request f
We visited Bodrum Diamond Kumbahçe Hotel in June 2005, booking through Tripadvisor, only to find their "Ultra All-Inclus...ive" concept extremely misleading. Everything at the hotel felt limited. For example, the minibar in our room contained only cola, nothing else. Many of the sun loungers were broke
I created a Tripadvisor business account for my company, Class VIP Transfer Antalya, but users still can’t find or acces...s my profile, and the link I added to my website doesn’t open at all. I even tried changing my username, thinking that might fix the issue, but it made no difference—my account rem
I used to rely on Tripadvisor as a trustworthy platform, but my recent experience has completely changed that. After sea...rching for hotels on Google, Tripadvisor kept showing me Instagram ads for the same hotels. When I clicked on an ad to book a hotel at a great price, the reservation page redirecte
Our family vacation on August 21, 2024, was completely ruined by this hotel. We checked in but left within an hour. Than...kfully, since we booked through a reputable company, they refunded everything except for one night’s stay. The hotel was in such terrible condition that I don’t even know where to
Tripadvisor isn’t a review site—it’s a hotel protector. Their positive reviews seem geared solely towards preventing rea...l criticism and helping hotels maintain a clean image. I’ve noticed that they won’t publish photos I’ve personally taken, calling them “duplicates,” and any negative reviews about
As a restaurant owner in Istanbul, I'm deeply concerned about the integrity of restaurant reviews on TripAdvisor, partic...ularly in the Sultanahmet area. Many establishments are manipulating their rankings through fake reviews and paid testimonials, undermining the hard work of genuine businesses offe
Can someone help me get rid of a TripAdvisor review that was written under my name, but is completely false? The hotel n...ame and details, along with the entire content, are totally incorrect. I need this review taken down immediately. Is there a way to have my review removed from TripAdvisor?
Hello, I'd like to complain that a hotel of which we are members has partnered with a company that exploits personal inf...ormation to unfairly collect likes in exchange for reviews in order to improve its ranking. It is critical for TripAdvisor to engage with this company and take appropriate action.
I'm currently staying at the DoubleTree by Hilton and wrote a glowing review on TripAdvisor, but it hasn't been publishe...d! Frustrated, I contacted both the hotel and TripAdvisor. The hotel was unhelpful, and TripAdvisor simply stated my review violated their guidelines, but offered no specifics.
I want to clarify that I don't have any membership associated with my TripAdvisor account. I have no connection to the i...nvoices sent to me. I demand the immediate termination of this unauthorized membership and the cancellation of the invoices sent. I request the closure of all accounts for which re
I recently submitted a review for a hotel I stayed at on TripAdvisor, but it was never published. I'm frustrated and dis...appointed, as I believe my review was accurate and helpful. TripAdvisor is a valuable resource for travelers, but it's only as good as the reviews that are published. If reviews ar
Tripadvisor is an American online travel guidance platform that provides booking tools, price comparisons, and millions of user-generated reviews for destinations worldwide. The brand is owned and operated by Tripadvisor, Inc., which was founded in 2000.
Users who need to contact customer support can reach the brand through the following official channels:
Tripadvisor operates primarily in the travel and hospitality industry. Its business model connects consumers with travel partners through a two-sided marketplace fueled by advertising revenue and booking commissions. The platform serves as a digital starting point for travelers by offering the following core services:
While many travelers use the platform for trip planning, overall sentiment among dissatisfied users highlights ongoing issues with review integrity, automated features, and poor customer service resolutions. The most common user complaints include:
If you have experienced issues with Tripadvisor, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.
