Temu Canceled My Order but Hasn’t Refunded My Money for Over a Month

Azra
March 05, 1:56 pm
49

On February 7, I placed an order on Temu but canceled it just 15-20 minutes later. I was told that my refund would be processed within 7 to 14 days, but today is March 5, and I still haven’t received my money.

When I contacted Temu, they sent me documents claiming they had issued the refund. However, when I checked with Ziraat Bankası, they confirmed that no refund was ever received. So where is my money? I am the one suffering from this delay, and Temu needs to take responsibility! I demand that my refund be processed immediately. Stop making customers chase their own money and fix this now!

Azra
April 02, 12:11 am

My money was deposited on April 1st. If you still have such an issue, continuously message customer service and keep sending your card statement in response to the message you receive in your email. As of today, I have deleted my Temu account and I will definitely not use it anymore, for your information.

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