I canceled my order with Temu immediately after placing it on December 13. On December 14, I was informed that a refund of ₺1,479.48 had been issued, but I have yet to receive the refund. When I contacted Ziraat Bank's customer service, they confirmed that no refund has been processed to my account.
It has been over a month, and I am still waiting for my money. Attempts to contact Temu customer service have been futile, as only automated responses are provided with no actual resolution.
This is unacceptable. I demand my refund to be processed immediately. Temu must address this issue and improve their customer service. I will escalate this matter if no action is taken.
I canceled two orders on Temu (₺1287.45 and ₺932.77), yet my refund has not been processed even after more than 40 days. When I contacted Temu customer service, they simply told me it could take up to a month and to check with my bank. However, my bank confirmed that no refund has been issued. This ...
On February 7, I placed an order on Temu but canceled it just 15-20 minutes later. I was told that my refund would be processed within 7 to 14 days, but today is March 5, and I still haven’t received my money. When I contacted Temu, they sent me documents claiming they had issued the refund. Howeve...
I made an order on Temu on February 10 and canceled it just five minutes later. It's February 19, and I'm still waiting for my refund. I reached out to Ziraat Bankası for clarification, and they verified that no refund has been issued. I have contacted Temu’s help center several times, but I continu...
I requested a return for my Temu order on February 8, and since then I’ve been stuck in a frustrating cycle of silence and delay. I contacted Ziraat Bankası to check on the refund, and they confirmed that no refund has been processed or received from Temu’s end. It has now been well over a month, an...
I made a purchase on Temu, but even though I canceled the order, I still haven’t received my refund of ₺1,757.28 since May 29. I am extremely disappointed and frustrated with Temu. Their support team keeps telling me to contact my bank, but when I do, the bank confirms that no refund has been proces...
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