I placed an order today at 2:55 p.m. on TeamViewer’s website for the TeamViewer Business package, which was advertised a...s a “30-day free trial.” I expected to use the service free of charge for 30 days, but I noticed that €641.57 was charged to my credit card. If I had known that this fee would be c
Today at 2:55 PM, I placed an order for the TeamViewer Business package on TeamViewer’s website, which was advertised as... a “30-day free trial.” While I expected to use the service free of charge for 30 days, I discovered that €641.57 was charged to my credit card. If I had known that this fee would
I am using the latest version of the TeamViewer app on my Android Redmi Note 13 Pro Plus phone. After the recent interfa...ce update and version change, I can no longer see my previously saved personal computer after logging in. Every time I close and reopen the Android app, it acts as if I have never
We are experiencing serious issues with TeamViewer during our corporate subscription process. Since April 27, 2025, we h...ave not actively used the service, but we have been unable to cancel the subscription due to various barriers imposed by the company. Despite this, charges have continued to be mad
I was using the TeamViewer Business package. Starting in July, I stated that I wanted to cancel my subscription, but Tea...mViewer attempted to automatically renew it. Despite my cancellation request, I was charged an additional €775 and was asked to pay this amount. In my correspondence with the compa
TeamViewer used to be so simple—just a connection name and password, and we could get things done. Now, it’s become a me...ss with endless issues: memberships required, inaccessible features, and unnecessarily long passwords. The software has completely lost its user-friendly functionality. In trying
A year ago, we purchased a TeamViewer Remote Access license for our company. Since we no longer needed it, we stopped us...ing it. Our subscription was set to end on 27.03.2024, but TeamViewer renewed it without our consent and issued an invoice. When we contacted them, they claimed it’s their policy
I want to use TeamViewer’s remote assistance service for free personal use, but I’m unable to access it. I’ve tried reac...hing out through their website, providing all necessary details, but I haven’t received any response. This lack of communication is frustrating, especially since I rely on TeamVie
I paid for TeamViewer, but I’m unable to use the service I purchased. Despite multiple attempts, I can’t reach anyone fr...om their customer support. There’s no customer service representative or point of contact to resolve the issue. I’m now requesting a refund for the payment I made, but even that s
Whenever I attempt to make EFT transaction through the Akbank app, I receive a recurring warning stating, "Remote access... programs may affect transaction security. For your safety, close any background remote access applications (e.g., TeamViewer, AnyDesk) and log in again." Despite having no remote
I contacted TeamViewer via the chat panel to cancel my subscription renewal, but the experience was highly disappointing.... An employee, identified as K**, was unhelpful and seemed focused on ending the conversation rather than assisting me. When I discussed this issue with a friend, they shared a sim
On December 11, 2023, at 10:48 AM, I contacted TeamViewer Turkey's sales team at (0212 900 37 18) regarding a corporate ...purchase inquiry. The representative I spoke with displayed highly disrespectful behavior, using unprofessional language like "hocam," "am I not explaining this properly," and "am
I am writing to formally request the cancellation of my service agreement with TeamViewer under the Republic of Turkey C...onsumer Protection Law. I invoke my legal right to withdraw from the agreement within the statutory withdrawal period. Despite the service not having commenced, a prepayment was de
