Surveoo users all over the world have said they have had trouble cashing out their earnings, usually because of high payout limits and surveys being suddenly unavailable as these limits get closer.
Even though it says that payments will be processed within seven days via PayPal, bank transfer, or Amazon gift cards, many users have problems with delays or not getting paid at all.
Additionally, some users say that when they ask for help, customer service doesn't respond.
Before you try to take money, make sure that your account balance is at least the minimum amount, which is usually €20 or the equivalent, and that your payment information is correct.
If the problems don't go away, email Surveoo help at [email protected] and give them as much information as you can about your account and attempts to withdraw money.
❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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