Supercell unjustly terminated my account and ignored my complaints, how can I appeal this?

157 Display
Xolvie
Xolvie Resolution Specialist January 05, 12:36 pm

If Supercell has unjustly terminated your Clash of Clans account and ignored your complaints, you can appeal by contacting their support team directly.

Start by using the in-game help feature or visit the official Supercell Support page (https://supercell.helpshift.com/a/clash-of-clans/).

Provide detailed information about your account, including your player tag, clan name, and the reason given for the termination. Clearly explain why you believe the termination was unjust and request a review.

If you don’t receive a response or are unsatisfied with it, send an email to [email protected], referencing your previous complaint and attaching any evidence that supports your case.

You can also reach out via Supercell's social media platforms, such as X (@Supercell), for additional visibility.

If these steps fail, we encourage you to offer your opinions or submit your complaints free of charge.

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